INTEGRATED ELECTRONIC DOCUMENT SERVING

Sfile E-Serve streamlines the delivery of electronic serving of notices and other litigation-related documents to multiple parties, enabling law firms and courts to eliminate the logistics of paper production and delivery by serving documents electronically through a secure, password-protected Electronic Case Management Platform. Entities within the matter can receive immediate notification of when documents are served and can log in and access them.

PUBLIC AND PRIVATE CONTENT AREAS

Configurable public and private content areas allow for the posting of public notices for all to see while securing membership only postings to only valid users.

USER MANAGED POSTINGS

Sfile E-Serve provides the ability for users to post content and files, such as pleadings and notices, with only a web browser.

STATIC AND DYNAMIC CONTENT

The ability to create static content such as web pages gives case managers and site administrators capabilities to create a unique Electronic Case Management Platform experience tailored toward the case. With an array of included widgets, dynamic views on content can be created by calendar, category, and docket to name a few.

INTEGRATED REPOSITORY

All content posted to the website can also be accessed from an integrated enterprise content management repository. All files posted are automatically uploaded into the repository and auto abstracted from the parties posting record.

INTEGRATED ADVANCE SEARCH

Integrated advance search tools provide users the ability to quickly find the information they need with ease and simplicity. Full text indexing automatically indexes files posted to Sfile E-Serve without administrator intervention.

INTEGRATED UNIVERSAL DOCUMENT VIEWER

Fully integrated into Sfile E-Serve is a universal document viewer. The Sfile Idox Viewer, a server based rending engine, allows the viewing of hundred of file types without the need to have the native software. This makes all content highly available with no need to load any software to see a file. Native files can be viewed in TIFF, PDF and XML/HTML format.

 

AUTOMATED WORKFLOWS TO MANAGE USER CREDENTIAL REQUESTS AND APPROVALS

Parties can request can request access credentials and the case manager and or administrator will be automatically notified via email of pending request where they can login to the website for a single click approval or denial of the request. The user requesting credentials will be sent an email of the status of their request and if approved credentials are automatically created and sent to the users provided email address.

 

UNLIMITED USER, PARTY, ROLE RELATIONSHIPS

Unlimited users, parties, and roles allowing for an array of combinations to meet any complex case need.

INTEGRATED RESOPNSE AND NOTICE MAANGEMENT

Automatic response and notifications is built in to assure constant contact with case members for real-time updates and changes in the matter.

MOBILE DEVICE ACCESS

Users of mobile devices such as the Apple iPhone, Blackberry, Google Android, and Window Mobile can access Sfile E-Serve content wherever they are, both in and out of the office.

BROWSER INDEPENDANCE

Users can access Sfile E-Serve via Internet Explorer, FireFox, Opera, Chrome and Safari without the need to download or install plug-ins.

CUSTOMIZABLE WORKFLOWS

Sfile E-Serve supports the creation of custom workflows to meet even the most challenging needs.

RSS FEEDS

With Real Simple Syndication (RSS), postings and notifications can be integrated into users email clients and web browsers such as Microsoft Outlook, Firefox and more.

USER RATINGS

When ratings are turned on, users can rate each other’s content allowing members to see how others rate their content and postings.

USER COMMENTING

When turned on, users can comment on a posting, creating new opportunities for a richer understanding of the information posted while capturing knowledge that can be helpful to the community.

EXTENSIVE LOGGING AND REPORTING

Every user request and interaction is logged, providing a rich source of data to perform analytics and reporting to meet any audit or compliance requirements.

END-USER SELF SERVICE

With built-in self service centers, users are able to maintain their profiles, passwords, and if allowed edit and maintain their own content.

 

SERVICES & SUPPORT

Sfile’s Professional Services offers the people, processes, technology, and experience to ensure your organization’s success. Our team of professionals comes prepared not only with a deep understanding of our own technology, but, as importantly, with a clear understanding of your industry and your business. Learn More>>